['Privacy Policy\n\nAt Sterling Shine Detailing Ltd, accessible through our online platform, the privacy and security of your personal data is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.\n\n1. Information We Collect \nWe collect information that you voluntarily provide when using our services, including but not limited to: \n- Personal identification details such as name, address, phone number, and email address \n- Vehicle information necessary for service provision \n- Payment information required to process transactions \n- Communications between you and our customer support team \nAdditionally, we may collect technical data automatically, including IP addresses and usage data through cookies or similar technologies allowing us to improve your experience.\n\n2. Use of Your Information \nYour data is used exclusively for purposes including: \n- Providing and managing our automotive services such as car detailing, ceramic coating, and paint protection \n- Processing payments and managing orders \n- Communicating relevant information regarding your appointments or inquiries \n- Enhancing our website and service offerings through analytics and feedback \n- Complying with legal obligations and protecting our legal rights\n\n3. Data Sharing and Disclosure \nWe do not sell or rent your personal data to third parties. Data may be shared only under the following circumstances: \n- With trusted service providers that assist in operational functions, who are contractually bound to keep data confidential and secure \n- To comply with legal requests, court orders, or regulations \n- To protect the rights, property, or safety of our company, users, or others\n\n4. Data Retention \nPersonal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we take reasonable steps to securely delete or anonymise it.\n\n5. Your Data Protection Rights \nUnder GDPR, you have the right to: \n- Access your personal data and obtain information about how it is processed \n- Rectify inaccurate or incomplete information \n- Request the erasure of your data when no longer necessary or when you withdraw consent \n- Object to or restrict processing of your data under certain conditions \n- Data portability to receive your personal information in a structured, commonly used format \nTo exercise these rights, please contact us via the physical address provided below.\n\n6. Security Measures \nWe implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Nevertheless, no method of transmission over the internet or electronic storage is completely secure.\n\n7. Cookies and Tracking Technologies \nOur online platform uses cookies to enhance user experience and analyze site traffic. Cookies are small data files stored on your device. You can control or disable cookies through your browser settings; however, some features may not function properly when cookies are disabled.\n\n8. International Data Transfers \nData collected may be processed within the United Kingdom or other countries that provide adequate levels of data protection. Where required, appropriate safeguards are applied to ensure your data remains protected.\n\n9. Children’s Privacy \nOur services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.\n\n10. Changes to This Privacy Policy \nWe may update this policy from time to time to reflect changes in legal requirements or our practices. We encourage you to review this policy periodically. Continued use of our services constitutes acceptance of any changes.\n\nContact Us \nIf you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact: \nSterling Shine Detailing Ltd \n48 Wellington Road, Suite 3B \nManchester, Greater Manchester \nM14 6FD \nUnited Kingdom \nPhone: +44 161 254 7890 \n\nThank you for trusting Sterling Shine Detailing Ltd with your vehicle’s care and your personal information.', 0.0014056000000000001, 'gpt-4.1-mini']